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C.I.T.O. Terms    

Important Information:
In accordance with CAA regulations, the CITO holidays featured are operated by companies with ATOL licenses for whom Ellen Smith Tours Ltd act as agents and bookings are subject to their booking conditions. When a booking has been accepted an ATOL receipt will be issued, which confirms that payments for the holiday are held by us on behalf of that company. A contract will exist between you and the ATOL license holder once they issue an ATOL confirmation invoice, which will be forwarded to you as soon as it is issued.

Booking Information:
To Book one of these holidays please contact our Booking Staff on 01706 648126.

A minimum deposit of £150 per person or 10% of the holiday whichever is the greatest.
A deposit of 20% is required on all the Ocean Cruises.

Travel Insurance:
We strongly advise that you take out Personal Travel Insurance especially when travelling abroad.

You are free to arrange your own Personal Travel Insurance through any provider or if you would like a quotation from our provider then please telephone: Holiday Extra’s direct on 0800 08 33551 and quote reference: AG351.

Upon booking your holiday by air we will require the name of your Travel Insurance Provider, together with your Policy Number; and your Insurers 24 Hour Emergency Contact Number.

Please Note: The Cito Worldwide, Air & Cruise holidays can ONLY be booked direct with Ellen Smith Tours booking staff on 01706 648126 and NOT through our website nor our agents.

For CITO’s full Terms & Conditions please refer to pages: 50 & 51 of the CITO Worldwide, Air & Cruise 2018 Brochure link.

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C.I.T.O. Holidays      

Welcome to our 2019 Air and Cruise Programme which has been prepared by CITO - The Consortium of Independant Tour Operators of which we are a member.

These tours cannot be booked on-line, please call our office between 9:00 and 17:00 Monday to Friday, and our knowledgeable staff will guide you.

All holidays include our 'Door to Door' service

Please find below a full list   Link to C.I.T.O. Terms





01706 648126


4 Smith St, Rochdale, OL16 1TU

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Monday to friday - 9am to 5pm

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Ellen Smith Tours Ltd are Members of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd. This is a Government approved consumer protection scheme. This ensures that in relation to the Coach Package Holidays described in this brochure or website that the client's monies are protected by a Bond in the unlikely event of the Members insolvency.

Clients are recommended to inspect the current membership certificate at our registered office or alternatively go to or telephone 0207 240 3131 to confirm current membership.

Your attention is also drawn to the Bonded Coach Holiday Group Trading Charter that will apply to these coach package holidays.

Important Note:
Jersey by Air; Lake Garda by Air and the Lisbon by Air Holidays featured under 'Flight Holidays' are NOT protected under BCHG. These holidays by air are protected under an ATOL licence, details of which can be found on the relevant pages of this website.