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BAGGAGE AND PERSONAL LUGGAGE |
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All baggage and personal belongings are carried at owner’s risk and the Company will not accept any responsibility for loss or damage except where such loss or damage is caused by the proven negligence of the Company’s employees. May we draw your attention to the fact that soft suitcases are more susceptible to damage. We ask you to keep to one medium size suitcase per person, but a small travel bag may also be taken on board the coach.
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ROOMS |
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The size and type of room required must be
specified at the time of booking and our confirmation will show the type of room
which has been reserved e.g. Double, Twin, Single. Private facilities will be
deemed to be affected by the provision of either bath and wc or shower and wc.
Our liability for the provision of extra facilities for which a supplement is
paid shall be limited to the brochure price of that supplement.
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SEAT ALLOCATION |
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Requests for particular seats can be made on most
holidays when booking, but since allocations are made on a first come first
served basis, early booking is advisable. Whilst everything is done to conform
to the seating plans shown and to provide the seat numbers booked by clients in
the published seating plans, we reserve the right to change these should
conditions necessitate and we cannot accept bookings conditional on the
provision of specific seats.
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TRAVEL DOCUMENTS |
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When you have paid the balance you will receive
from the Travel Office through which the booking was made, all the necessary
documents and labels, so that you receive them in good time before the holiday
departure date. Certain documents, for example air or boat tickets may have to
be retained and your driver or Courier will then issue them to you at the
departure point.
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SPECIAL CARE FOR DISABLED PASSENGERS
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The holidays in this brochure have been carefully
planned to include as much interest as possible, but inevitably, some of the
holidays include lengthy periods of travel and some walking excursions.
Additionally, many of the hotels will have steps to contend with and may not
possess lifts, although we will try our best to look after disabled passengers,
it is important that such passengers enter the word DISABLED in block capitals
in the Special Requirements section of the booking form, together with a brief
description of the disability and your requirements. If you wish to take a
folding wheelchair this should also be noted in the Special Requirements
Sections.
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SINGLE ROOM SUPPLEMENT
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On any tour there are only a limited number of
single rooms. Single room supplements are only passed on to our passengers when
these are requested by the Hotels. However, when no single room supplement
applies and our allocation of these rooms is taken, some hotels may be prepared
to allocate more rooms for singles but at an extra charge, this would be
confirmed at the time of booking.
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SPECIAL DIETS
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If you require a special diet you must inform us
at the time of booking with a copy of the diet. This will be notified to our
hotel or hotels on your holiday, but on certain holiday’s the hotels used are
tourist class and whilst offering value for money within the price range, they
may not have the full facilities to cope with special diets. Any extra costs
incurred must be paid direct to the hotel(s) concerned by yourself before
departure.
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LUNCHES AND EXCURSIONS
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As lunches are not provided on day excursions from
a resort (unless specifically stated) and client(s) deciding not to travel on
the advertised excursions will not be eligible for any refund and furthermore
any meal requested at the hotel must be arranged with the management of the
hotel at the client’s expense. Further, if a client having paid for extra board
decided not to return to the hotel for lunch, no refund can be made for the meal
not taken.
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SMOKING POLICY A STRICT
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No Smoking Policy applies on all our coaches and
frequent comfort stops are made on all UK tours, Continental touring holidays
and Continental Mini-Breaks.
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HOTEL CLASSIFICATIONS
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Any ratings shown are the official ratings of the
country concerned, and may differ from normal British standards.
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ITINERARIES
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No courier, driver or servant of the Company is
authorised or empowered to vary or alter the components of any itinerary or
contents of any holiday listed in this brochure except to vary days of
excursions where inclement weather or an event may affect the excursion.
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CHILD REDUCTIONS
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Children aged 14 years of age and under at the
time of departure are eligible for a reduction of 20% off of the basic price.
This reduction is dependent on one child sharing a room with two adult paying
passengers, where such accommodation is available.
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SELF DRIVE
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You may opt to drive yourself on any of the
mainland UK holidays, a discount of 5% would be applicable but excursions would
not be included.
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MOBILE TELEPHONES
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For the comfort of all passengers mobile
telephones, should not be used while the coach is in motion, except in
emergencies.
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